Frequently Asked Questions

Here is a list of the most common questions we receive from our customers. If you do not see the answer you are looking for, feel free to contact us directly via our contact page or call us at 1.800.449.6615 to speak to our customer service.

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Is your product guaranteed?

Yes. Each and every purchase is backed by our full 30-day money-back guarantee. If for any reason you are not completely satisfied, simply return the unused portion for a full refund of your purchase price less the cost of shipping.

How do I use Natural Joint to achieve the best results?

In the first 14 days, you should take one capsule, twice a day, with a full glass of water—once in the morning and once again in the afternoon. After 14 days, you can go down to one capsule a day or continue with one capsule twice a day.

Will this product really work for me?

We have thousands of satisfied customers who have experienced outstanding results, over a wide range of joint problem areas. We are fully confident that our product is effective and will work for you. In fact, we are so confident that we back it with a full 30 day money back guarantee. If for any reason you are not completely satisfied, you may return the unused portion for a full refund, less the cost of shipping.

What if I have high blood sugar?

Natural Joint does not cause an increase in blood sugar levels. Natural Joint does not contain any sugar and does not contain caffeine, so it is okay to use.

What are the ingredients in Natural Joint?

A list of the ingredients can be found here: Ingredients

How can I place an order?

The easiest way to order Natural Joint is by selecting one of the convenient online ordering options from our homepage. We gladly accept Visa, MasterCard, American Express, and Discover along with bank debit cards. For non-subscription orders, you can also use Apple Pay and Google Pay. You may also place your order by phone by calling: 1-800-449-6615. If you're calling from outside the United States, call 001-480-374-1222. If you can't reach us during normal business hours, just leave us your name, telephone number, and a brief message and one of our representatives will promptly return your call.

How long will it take to get my order?

Orders are generally shipped the same day that they're placed, if received before our shipping cut-off at 1pm MST Monday through Friday. Most orders within the continental United States will arrive within 3 to 5 business days, depending on the distance of your location from our shipping facility. We pride ourselves on safe handling and prompt delivery. If you order two or more bottles of Natural Joint and are shipping to an address in the United States, we'll automatically upgrade you to FREE 2-Day FedEx Shipping!

What if I need help?

While our product and our website were designed to be easy to use, we are always here to support you. You may contact us anytime by calling us at 1-800-449-6615 (001-480-374-1222 internationally), emailing us at, or using the form on our contact page. We will be more than happy to offer our assistance. 

Do you offer free shipping?

Yes! Simply buy two or more bottles of Greek Island Labs' Natural Joint or enroll in our Monthly Subscription program and each order will be shipped with the same great priority service, absolutely free. In addition, you are free to cancel at any time. 

What if I am not completely satisfied?

More than likely, you will be! If you are not completely satisfied, simply return the unused portion of your product within 30 calendar days for a full refund, less the cost of shipping.

Is my information secure?

Yes! All orders are processed over a secure server meaning that your information is encrypted while in transit and cannot be seen by any unauthorized third party.

Do you protect my privacy?

Yes. Information shared with us is used strictly for the purpose of fulfilling your order and communicating with you about your orders. We may from time to time contact you with special offers and promotions that may be of interest to you however; you may choose to opt out at any time. We do not rent, sell, or share your personal information with any third party at any time.

Money back guarantee

Try risk free for 30 days!

Your purchase of Natural Joint is backed by our 30-Day Money Back Guarantee. If you order any one of our products and decide that it's not right for you, we don't want you to pay for it -- even if you have taken the entire bottle! Just contact us by phone at 1-800-449-6615 or email within 30 days of your original purchase to request a return. Our customer service department will be happy to provide you with instructions on how to return your product for a refund. As soon as we receive your return shipment back at our office, we will immediately refund your purchase, less shipping and handling, and send you an email confirmation. This provides you with no risk, just reward! We believe in the results of Natural Joint and hope you recommend it to your friends and family so that they can also experience the fantastic results.